Our Implementation Services
program offers planning, installation, and learning services
to create a solid foundation for any ECM solution. Delivered
by eDoc-trained and certified professionals, Implementation
Services ensures that your infrastructure is ready and that
you have a fully trained staff to build and deploy your long-term
ECM solution strategy.
Whether your solution has been designed by your
staff or eDoc rofessional Services, these services ensures that
it will be implemented and supported on a system framework that
has been expertly installed, tested, and certified for support by
eDoc.
During the implementation process, your eDoc Professional Services
team will generate a "blueprint" that will help you manage
system changes in the future, audit any production issues, and document
system procedures. We provide a complete project timeline and installation
checklist to closely track the progress of your installation, and
conduct detailed training seminars for your staff to ensure a smooth
transition to your new production environment.
Our Service Offerings include:
Installation Packages:
Fixed-Fee services for rapid
installation and learning
services provide a solid system foundation for the
deployment of any "customerspecific" business solution.
:Launch Services
:
A valueadded extension of our
Installation Packages, which provides the businessspecific configuration
of
standard product functionality needed to initiate production
usage.These services include Business Requirements Analysis,
System Design & Configuration, and Production readiness
testing and rollout.
